Effective Date: 01/20/2026

Last Updated: 01/20/2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Northstar ("Company," "we," "our," or "us") regarding your access to and use of our website http://northstaragencyusa.com/ and all related services, tools, and applications (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use our Services.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Services. By using our Services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms
• You are not prohibited from using our Services under applicable law
• All information you provide is accurate and complete
• You will comply with all applicable laws and regulations

3. Services Description

Northstar provides AI-powered web development services, including but not limited to:

• Custom web application development
• AI integration and implementation
• UI/UX design services
• Cloud infrastructure solutions
• SEO optimization
• Ongoing maintenance and support

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.

4. Account Registration and Security

4.1 Account Creation

To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4.2 Account Termination

We reserve the right to suspend or terminate your account at any time for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment of fees
• Extended period of inactivity
• Any reason at our sole discretion

5. User Obligations and Acceptable Use

You agree not to:

• Use our Services for any unlawful purpose or in violation of any applicable laws
• Infringe upon intellectual property rights of others
• Upload or transmit viruses, malware, or harmful code
• Engage in any form of data scraping, harvesting, or automated data collection
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt the integrity or performance of our Services
• Impersonate any person or entity or misrepresent your affiliation
• Harass, abuse, or harm other users
• Use our Services to send spam or unsolicited communications
• Reverse engineer, decompile, or disassemble our Services
• Remove or alter any proprietary notices or labels
• Use our Services in any manner that could damage our reputation

6. Payment Terms

6.1 Fees and Pricing

Fees for our Services are as follows:

• Project-based pricing as outlined in individual proposals or statements of work
• Subscription-based pricing for ongoing services
• Hourly rates for consulting services as outlined in individual agreements
• Additional fees for third-party services and tools

All fees are stated in USD and are subject to change with 30 days' notice.

6.2 Payment Methods

We accept the following payment methods:

• Credit cards (Visa, Mastercard, American Express)
• Bank transfers
• PayPal
• Other methods as agreed upon in writing

6.3 Invoicing and Due Dates

Invoices are issued according to the payment schedule outlined in your service agreement. Payment is due within 30 days of the invoice date unless otherwise specified. Late payments may incur a fee of 10% per month or the maximum allowed by law.

6.4 Refund Policy

Refunds are handled on a case-by-case basis according to the following guidelines:

• Deposits are non-refundable unless the project is cancelled by us
• For subscription services, refunds may be prorated for unused periods
• Completed work is non-refundable
• Refund requests must be submitted in writing to info@northstaragencyusa.com within 30 days of invoice date

6.5 Taxes

You are responsible for all applicable taxes, duties, and governmental charges. If we are required to collect or pay taxes, they will be added to your invoice.

7. Intellectual Property Rights

7.1 Our Intellectual Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software code, and the compilation thereof (collectively, "Company Content"), are owned by Northstar or our licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7.2 License to Use Our Services

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for their intended purpose.

7.3 Client Materials

You retain all rights to materials you provide to us ("Client Materials"). By providing Client Materials, you grant us a worldwide, royalty-free license to use, reproduce, modify, and display such materials solely for the purpose of providing our Services.

7.4 Deliverables and Work Product

Upon full payment of all fees, you will own the final deliverables created specifically for you. However:

• We retain ownership of pre-existing materials, templates, and tools
• We retain the right to use general knowledge and skills acquired
• We may showcase completed work in our marketing materials unless otherwise agreed
• Source code, documentation, and other work product are subject to the specific terms in your service agreement

7.5 Third-Party Components

Deliverables may include third-party components (e.g., open-source libraries, stock images, fonts) that are subject to separate licenses. You are responsible for compliance with such licenses.

8. Confidentiality

Both parties agree to maintain the confidentiality of any confidential information disclosed during the course of our relationship. Confidential information includes:

• Business plans and strategies
• Technical information and trade secrets
• Customer and financial data
• Proprietary processes and methodologies

This obligation survives termination of these Terms for a period of 4 years.

9. Warranties and Disclaimers

9.1 Our Warranties

We warrant that:

• Services will be performed in a professional and workmanlike manner
• We have the right to provide the Services
• Our work will not infringe upon third-party intellectual property rights (to the best of our knowledge)
• We will comply with applicable laws and regulations

9.2 Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• TITLE
• ACCURACY OR COMPLETENESS
• UNINTERRUPTED OR ERROR-FREE OPERATION

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• IN NO EVENT SHALL NORTHSTAR BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
• OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $1,000, WHICHEVER IS GREATER
• WE ARE NOT LIABLE FOR ANY FAILURE OR DELAY DUE TO MATTERS BEYOND OUR REASONABLE CONTROL

Some jurisdictions do not allow the exclusion or limitation of liability, so the above limitations may not apply to you.

11. Indemnification

You agree to indemnify, defend, and hold harmless Northstar, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use or misuse of our Services
• Your violation of these Terms
• Your violation of any rights of third parties
• Client Materials you provide to us
• Your breach of any representation or warranty

12. Term and Termination

12.1 Term

These Terms remain in effect while you use our Services or maintain an account with us.

12.2 Termination by You

You may terminate your account at any time by providing written notice to info@northstaragencyusa.com. You remain responsible for all fees incurred prior to termination.

12.3 Termination by Us

We may terminate or suspend your access immediately, without prior notice, for:

• Breach of these Terms
• Non-payment of fees
• Illegal or harmful conduct
• Request by law enforcement or government agency
• Discontinuation of our Services

12.4 Effect of Termination

Upon termination:

• Your right to use our Services immediately ceases
• We may delete your account and data
• You remain liable for all outstanding fees
• Provisions intended to survive termination will remain in effect

13. Data Protection and Privacy

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

14. AI and Machine Learning

Our Services utilize artificial intelligence and machine learning technologies. You acknowledge and agree that:

• AI outputs may not always be accurate or reliable
• You are responsible for reviewing and validating AI-generated content
• We may use aggregated, anonymized data to improve our AI models
• AI performance may vary based on input data quality
• We do not guarantee specific results from AI-powered features

15. Dispute Resolution

15.1 Informal Resolution

Before filing a claim, you agree to contact us at info@northstaragencyusa.com and attempt to resolve the dispute informally. We will attempt to resolve the dispute within 60 days.

15.2 Arbitration Agreement

If we cannot resolve a dispute informally, any disputes arising out of or relating to these Terms or our Services shall be resolved through binding arbitration administered by Antonio Morales in accordance with its rules. The arbitration shall be conducted in the USA.

YOU AND NORTHSTAR AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

15.3 Exceptions to Arbitration

Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement of intellectual property rights.

15.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of USA, without regard to its conflict of law provisions.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending email notification for significant changes

Your continued use of our Services after changes take effect constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our Services.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Northstar regarding our Services.

17.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

17.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

17.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, pandemic, labor disputes, or failures of third-party services.

17.6 Independent Contractors

The parties are independent contractors. These Terms do not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship.

17.7 Third-Party Beneficiaries

These Terms do not confer any third-party beneficiary rights.

17.8 Notices

All notices must be in writing and sent to:

NorthStar AI Agency
Email: info@northstaragencyusa.com
Address: 1720 W 27TH ST 67217 Wichita KS

Notices sent by email are deemed received upon confirmation of delivery.

17.9 Headings

Section headings are for convenience only and do not affect interpretation.

18. Service Level Agreement (SLA)

For enterprise clients, specific service level commitments are detailed in separate SLA agreements, which may include:

• Uptime guarantees
• Response time commitments
• Support availability
• Performance metrics
• Remedies for SLA breaches

19. Export Compliance

You agree to comply with all applicable export and import laws and regulations. You represent that you are not located in a country subject to U.S. government embargo or designated as a "terrorist supporting" country.

20. Accessibility

We strive to make our Services accessible to all users. If you experience accessibility issues, please contact us at info@northstaragencyusa.com.

21. Contact Information

For questions about these Terms, please contact us:

NorthStar AI Agency
Email: info@northstaragencyusa.com
Phone: +1 (316) 296-8450
Address: 1720 W 27TH ST 67217 Wichita KS
Legal Department: legal@northstaragencyusa.com

22. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE OUR SERVICES.