How Can We Help?

Getting started is easy! Simply contact us through our contact form or email us directly. We'll schedule a free 30-minute consultation to discuss your project requirements, timeline, and budget. From there, we'll create a custom proposal tailored to your needs with detailed scope and pricing.

We'll need to understand your business goals, target audience, preferred features, design preferences, and any existing brand guidelines. Don't worry if you don't have all the details—we'll guide you through the process with our discovery questionnaire and collaborative workshops.

Project timelines vary based on complexity and scope:

• Basic websites: 4-6 weeks
• E-commerce sites: 6-10 weeks
• Complex web applications: 3-6 months
• Enterprise solutions: 6-12 months

We'll provide a detailed timeline during the proposal phase with clear milestones.

You'll have a dedicated project manager as your primary point of contact throughout the project. Depending on your project's needs, you'll also work with our UI/UX designers, frontend and backend developers, and QA specialists. We believe in transparent communication and regular updates.

We follow an agile methodology with iterative development cycles:

1. Discovery: Understanding your requirements and goals
2. Design: Wireframes, prototypes, and visual design
3. Development: Building your solution in sprints
4. Testing: Comprehensive QA and user testing
5. Launch: Deployment and go-live support
6. Support: Ongoing maintenance and updates

We offer comprehensive digital solutions including:

• Web Development: Custom websites, web apps, e-commerce
• UI/UX Design: User research, wireframing, visual design
• SEO Optimization: Technical SEO, content strategy, link building
• Cloud Services: AWS, Azure, Google Cloud infrastructure
• AI Integration: Machine learning, automation, chatbots

Visit our Services page for detailed information.

Project costs vary depending on scope, complexity, and requirements. Here are typical ranges:

• Basic websites: $5,000 - $15,000
• E-commerce sites: $15,000 - $50,000
• Custom web applications: $50,000 - $200,000+
• Enterprise solutions: Custom pricing

We offer flexible payment options including milestone-based payments and monthly retainers. Contact us for a free, no-obligation quote.

Yes! We provide ongoing maintenance and support packages tailored to your needs:

• Basic Support: Security updates, bug fixes, email support
• Standard Support: Monthly updates, priority support, performance monitoring
• Premium Support: 24/7 support, dedicated manager, continuous improvements

Our team ensures your digital assets remain secure, up-to-date, and performing optimally.

Yes, we offer professional content writing services as part of our SEO and web development packages. Our content team can create compelling website copy, blog posts, product descriptions, and more. We use AI-assisted tools combined with human expertise to deliver high-quality, SEO-optimized content.

We use cutting-edge technologies including:

Frontend: React, Next.js, Vue.js, Angular, TypeScript
Backend: Node.js, Python (Django/Flask), PHP (Laravel)
Databases: PostgreSQL, MongoDB, MySQL, Redis
Cloud: AWS, Google Cloud, Microsoft Azure
AI/ML: TensorFlow, PyTorch, OpenAI APIs

We select the best technology stack based on your project requirements and long-term goals.

Absolutely! All our projects are built with responsive design principles, ensuring optimal performance across all devices—desktops, tablets, and smartphones. We follow a mobile-first approach and thoroughly test on multiple devices and browsers before launch.

Yes, we offer reliable cloud hosting solutions through AWS, Google Cloud, or Azure with:

• 99.9% uptime guarantee
• Automatic scaling for traffic spikes
• SSL certificates and security monitoring
• Daily backups and disaster recovery
• CDN for global performance

We can also work with your existing hosting provider if preferred.

Security is a top priority in everything we build:

• Secure coding practices and regular code reviews
• OWASP Top 10 vulnerability protection
• SSL/TLS encryption for all data transmission
• Regular security audits and penetration testing
• Compliance with GDPR, HIPAA, PCI-DSS as needed
• Automated security monitoring and alerting

Yes! We have extensive experience integrating with various third-party systems and APIs including:

• CRM systems (Salesforce, HubSpot, Zoho)
• Payment gateways (Stripe, PayPal, Square)
• Marketing tools (Mailchimp, Klaviyo, Google Analytics)
• ERP systems (SAP, Oracle, NetSuite)
• Custom APIs and legacy systems

We'll assess your integration needs during the discovery phase.

You can reach our support team through multiple channels:

• Email: support@northstaragencyusa.com
• Phone: +1 (316) 296-8450
• Contact Form: Submit a request

We typically respond within 24 hours for general inquiries and within 4 hours for urgent issues (premium support clients).

Our standard business hours are:

Monday - Friday: 9:00 AM - 6:00 PM CST

For clients with premium support contracts, we offer 24/7 emergency support for critical issues. Weekend support is available upon request for project launches and time-sensitive matters.

We stand behind our work and want you to be completely satisfied. Our refund policy includes:

• Full refund within 7 days of project kickoff if we haven't started development
• Prorated refund based on work completed for projects in progress
• Satisfaction guarantee with revision rounds included in every project

We work closely with you throughout the project to ensure expectations are met.

Absolutely! We work with clients worldwide and have experience handling international projects. We accommodate different time zones for meetings and can work in English and Spanish. All our contracts and communications are available in both languages.