PRIVACY POLICY

Your privacy is important to us

Effective Date: 01/20/2026

Last Updated: 01/20/2026

1. Introduction

Welcome to Northstar ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website http://northstaragencyusa.com/ and use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account
  • Request information about our services
  • Subscribe to our newsletter
  • Fill out a contact form
  • Participate in surveys or promotions
  • Communicate with us via email or other channels

This information may include:

  • Full name
  • Email address
  • Phone number
  • Company name and position
  • Billing and payment information
  • Mailing address
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing behavior, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type and identifiers
  • Referring/exit pages and URLs
  • Pages viewed and time spent on pages
  • Click patterns and navigation paths
  • Date and time stamps
  • Geographic location data

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your interactions with our website. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provision of Services: To provide, maintain, and improve our web development and AI integration services
  • Communication: To respond to your inquiries, send you updates, and provide customer support
  • Marketing: To send you promotional materials, newsletters, and information about our services (you may opt-out at any time)
  • Analytics: To analyze usage patterns, improve user experience, and optimize our website performance
  • Security: To detect, prevent, and address fraud, security issues, and technical problems
  • Legal Compliance: To comply with legal obligations and protect our legal rights
  • Business Operations: To manage accounts, process payments, and conduct business operations
  • AI Enhancement: To improve our AI-powered tools and services (data is anonymized)

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the specific information and the context in which we collect it:

  • Consent: You have given us explicit consent to process your personal information
  • Contract Performance: Processing is necessary to perform a contract with you
  • Legal Obligation: Processing is necessary to comply with legal requirements
  • Legitimate Interests: Processing is in our legitimate business interests and does not override your rights

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting providers (e.g., AWS, Google Cloud, Azure)
  • Payment processors
  • Email service providers
  • Analytics platforms
  • Customer relationship management (CRM) systems
  • Marketing automation tools

5.2 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity.

5.3 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).

5.4 Protection of Rights

We may disclose information when we believe it is necessary to:

  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or the public
  • Prevent or investigate fraud or security issues
  • Enforce our Terms of Service

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The duration of our relationship with you
  • Legal and regulatory requirements
  • Industry best practices
  • The purposes for which we collected the information

When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access, review, and update your personal information. You can do this by logging into your account or contacting us at +1 (316) 296-8450.

7.2 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

7.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions (e.g., legal obligations, legitimate business purposes).

7.4 Opt-Out of Marketing

You can opt-out of receiving marketing communications by:

  • Clicking the "unsubscribe" link in our emails
  • Updating your communication preferences in your account settings
  • Contacting us at +1 (316) 296-8450

7.5 Cookie Preferences

You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies.

7.6 Do Not Track

Our website does not currently respond to "Do Not Track" signals from browsers.

7.7 GDPR Rights (EEA Residents)

If you are located in the EEA, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to object to processing
  • Right to restrict processing
  • Right to withdraw consent
  • Right to lodge a complaint with a supervisory authority

7.8 CCPA Rights (California Residents)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know whether personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion
  • Right to non-discrimination for exercising your rights

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest (SSL/TLS, AES-256)
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures
  • Regular backups and disaster recovery plans

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction.

When we transfer personal information from the EEA to countries outside the EEA, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses approved by the European Commission
  • Privacy Shield certification (where applicable)
  • Other legally approved mechanisms

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at +1 (316) 296-8450.

11. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our website.

12. AI and Automated Decision-Making

We may use AI-powered tools and automated decision-making processes to:

  • Analyze user behavior and preferences
  • Personalize content and recommendations
  • Detect fraud and security threats
  • Optimize service performance

You have the right to request human review of automated decisions that significantly affect you.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Updating the "Last Updated" date at the top of this policy
  • Sending you an email notification (for significant changes)

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

NorthStar AI Agency
Email: info@northstaragencyusa.com
Phone: +1 (316) 296-8450
Address: 1720 W 27TH ST 67217 Wichita KS
Data Protection Officer: Antonio Morales

15. Jurisdiction-Specific Rights

Depending on your location, you may have additional privacy rights under local data protection laws. We are committed to complying with all applicable privacy regulations worldwide.

16. Additional Rights for Specific Jurisdictions

Depending on your location, you may have additional privacy rights under local laws. Please contact us to exercise these rights or for more information about rights specific to your jurisdiction.